How long does my order take to ship?

"Delivery will take 4 to 10 days, depending on my health. I will keep you updated on any delays."

Do you offer international s

📦 Shipping Information

Harmony Crystals & Wellness Hub is proud to ship our products to the following countries:

🇦🇺 Australia
🇺🇸 United States
🇳🇿 New Zealand
🇨🇦 Canada
🇮🇪 Ireland

We’re happy to explore shipping to other countries too — just reach out to us via email or social media and we’ll do our best to accommodate your request.

Shipping rates and delivery times vary depending on your location and the weight of your order. All parcels are sent with tracking for your peace of mind.

💌 If you have any questions about your order or international shipping, don’t hesitate to contact us — we’re here to help!

What is your return policy? 

🔄 Return Policy

At Harmony Crystals & Wellness Hub, your satisfaction matters to us. Please read our return policy carefully:

💎 Change of Mind

Due to the nature of our products, we do not offer refunds or exchanges for change of mind. Please choose carefully before placing your order.

📦 Damaged or Faulty Items

If your item arrives faulty, please contact us within 48 hours of receiving your order. Include clear photos of the item so we can assess the issue.
Where applicable, we will offer a replacement or refund.

Note: We are not responsible for damage caused by Australia Post or international carriers. Claims for transit damage must be lodged with the postal provider, but we’re happy to help guide you through the process.

🔮 Handmade & Natural Products

Many of our items are handmade or made from natural materials. Variations in size, shape, color, and texture are normal and are not considered faults.

📬 Return Conditions

If a return is approved:

• Items must be unused and in original condition

• Return postage is the responsibility of the customer unless the item is deemed faulty

• Tracking must be provided for any return parcels

If you have any concerns, please contact us at harmonycwh@gmail.com — we're always here to help!